Supporting Enrolled Families

Here you'll find information for families who are already enrolled at Only About Children

For our Only About Children Families

We know there’s a lot of information surrounding childcare enrolment. At Only About Children we endeavour to keep our families up to date. You’ll find all of the information you need to support your journey with us below, including starting out, enrolment options, children’s health and keeping in touch.

Starting with us – orientation

When, where and how?

Your child’s first experience at your chosen campus is orientation – and it’s a great opportunity to familiarise your whole family with life at Only About Children.

Close to your child’s start date, your Campus Director will be in touch to set up a time for this. We only ask that you complete one 30-60 minute session, though we do recommend coming in several times if possible. After all, the more time your child spends at our childcare centre with you there for reassurance, the more confident they’ll feel when they commence care.

What happens on the day?

Orientation is all about building a relationship with the Educators who will take care of your child, and getting to know the campus.

You and your child will have the opportunity to:

  • Meet your child’s Room Leader, Educators and Campus team
  • Talk through specific needs your child may have, including allergies, medical conditions, and sleep preferences
  • Familiarise yourself with the environment, including practical things like where your child’s bag goes

Enrolment Information

Our enrolment options provide flexibility to support families with the security of ongoing bookings and the ability to adapt to additional care needs when required.

At Only About Children we offer flexibility of childcare with three different arrangements available: from extra casual days to occasional care and sessional care.

You’ll have the ability to update your personal details and request changes to your bookings, through our app, Xplor.

You’ll find more detailed enrolment information about our flexible options here.

Fees and Statements

Only About Children charge weekly fees, two weeks in advance. Statements are sent weekly with a breakdown of your child or children’s daily fees including any CCS contributions.

See our Statement Guide here.

See our FAQs page for more information on fees.

Child Care Subsidy

Only About Children is a registered childcare provider which means that eligible families can claim the Government benefit relating to your childcare.

What is the Child Care Subsidy?

The  Child Care Subsidy (CCS) is designed to help make early learning and childcare more accessible for a large number of Australian families. Child Care Subsidy will generally be paid directly to your approved childcare provider/s to reduce the fees you pay.

For more information on the Child Care Subsidy, and links to tools you can use to calculate your eligibility, see our Child Care Subsidy Information page.

Your Child’s Health

We want all our children to stay healthy and happy. Here’s what you need to know to help us to keep it that way.

For all relevant information about your child’s health on Campus, including immunisation requirements, see our Health on Campus page.

Grow With Us Parenting Series

The Grow With Us Parenting Series and School Readiness Toolkit is here to support Only About Children families with the first 5 years of your child’s learning and development via complimentary webinars and resources to help your child thrive.

We know that the foundations for learning, health and behaviour are laid down in the first 5 years of a child’s life and we are delighted to partner with some of Australia’s leading early childhood experts to support your family.  Our incredible and insightful industry experts cover a range of topics from health and wellbeing to education and technology.

Information on upcoming Grow With Us workshops and resources will be emailed to you and shared via community posts on Storypark.

Inclusion Support

Only About Children has a long history of emphasising the importance of inclusion of children with additional needs. From your first enquiry, through to meeting the Campus Director on a tour, you are welcome to share any additional needs your child may have with our team so we are best able to support you.   

Keeping in Touch

We know how important it is for you to be up-to-date with your child care centre and know how your child’s day is going.

You can stay in touch with us through various ways, from our fantastic apps that provide daily updates to our incredible Campus Educators and Campus Directors.

See our Keeping in Touch page for information of the different ways to stay in touch with your Campus.

Refer a Friend and receive $1,000 credit

We love to welcome new families into our Only About Children (OAC) community! So, in the spirit of friendship, we offer a great Refer-a-Friend option.

You’ll find more details about this offer, and a referral form, at our Refer a Friend Program page.

 *T&Cs apply

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