Family Support Consultant

 

Role Overview

Only About Children 

Only About Children has over a decade of experience in early years education and childcare. Privately owned, we proudly operate 80 campuses across Sydney, Melbourne, and Brisbane with many more in development. This breadth gives us the opportunity to provide high-quality early years education and care to over 8,000 families. Further, we employ over 2,500 people whose skills, experience, and passion help us to deliver on our mission to empower every child to reach their full potential.

Join the Only About Children team and you’ll meet inspiring people and share life-changing experiences all whilst you’re learning, growing, and making a difference in a way that really matters.

We are proud to offer more than childcare. A place to grow.

Family Support Consultant

We are looking for a Family Support Consultant on a 6-month contract with the possibility to extend.

Our Family Support team is responsible for delivering a centralised support function for all OAC families regarding their child’s enrolment in our Campus. A positive experience for all families is key to our success and the FS Team ensure customers are placed at the centre of our business. 

Ideally, you will have:

  • Minimum 3 years in a customer-focused role with an exceptional ‘service mindset” 
  • A highly driven self-motivated personality and a real team player
  • Be comfortable working with structure and processes
  • Experience with conflict resolution and able to stay calm under pressure
  • Strong administrative skillset and great tech skills 
  • Experience in delivering impeccable customer service and building strong stakeholder relationships

Employee Benefits

We offer a range of employee benefits to support you on your journey with us, including:

  • Staff Development Continuous learning through “Oac Academy”
  • Reward & Recognition Program Annual Excellence Awards program, bonus programs and a range of other incentives
  • Discounted Childcare All OAC employees are eligible for 50% discount on childcare fees!  
  • Easy Commute Beautiful office in St Leonards, just minutes from the station


At Only About Children we have a strong commitment to diversity and inclusion and we want you to bring your whole self to work. 
We welcome and encourage applications from all members of the community, particularly those who identify as Australian Aboriginal and / or Torres Strait Islander.


If you’re interested in this position, simply apply by submitting your resume – or find out more about us at oac.edu.au/careers

Sounds like the role for you?

We'd love to hear from you, apply now and take the next step in your career!

Only About Children

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